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Medical Receptionist Position

Fulton Family Psychiatry is a growing telehealth company dedicated to delivering high-quality mental health care in a holistic approach. Our organization is committed to creating a supportive and collaborative environment for our team members, where they can find meaningful work and make a positive impact in the lives of others but also to contribute to new ideas to help improve our patients and our well being. 

We value flexibility and understand the importance of work-life balance, allowing our professionals to work when they want to without compromising the quality of care or appreciation for their talent. Join our team and help us revolutionize how mental health care is delivered in a holistic way!

Position Summary

We have an exciting opportunity to join our Front Desk Team as a Medical Receptionist. Medical Receptionist experience is a plus but not a requirement. 


Job Responsibilities include but are not limited to the following


  • Screens telephone callers in pleasant and a professional manner; handles calls; take messages or directs caller to appropriate person or area.

  • Schedules appointments and follow ups for visits.

  • Responsible for daily confirmation of patient appointments, with appropriate notations in system.

  • Manage schedule to ensure no gaps in scheduling system.

  • Gathers all patient demographic related data and materials from patients and/or their representatives.

  • Responsible for collecting co pays and any other balances owed to organization. Scan all necessary documents (insurance cards, lab requisitions, etc.) into the EMR system.

  • May be responsible for getting pre-authorizations.

  • Maintains cooperative and professional relationships with providers and office staff.

  • Performs other duties as assigned

  • The right candidate must be flexible and possess great telephone and interaction skills. We are looking for motivated and assertive individuals, that are willing to grow with the company.

  • Strong customer service skills

  • The ability to complete multiple tasks efficiently

  • Knowledge of health insurance is a plus



  • Flexible working hours, allowing you to create a schedule that suits your needs

  • The opportunity to work remotely from your preferred workspace, eliminating commuting time and expenses 

  • Access to a supportive and collaborative work environment 

  • $12 to $25 /hour based on experience and hours work

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