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Transition to Our Electronic Medical Practice Portal for All Communications

At Fulton Family Psychiatry, our commitment to providing outstanding care and ensuring the satisfaction of both our patients and providers is unwavering. In our continuous effort to enhance your experience and streamline our communication processes, we are implementing a significant change in how we communicate with you.

New Communication Policy:

Effective immediately, all direct communications between patients and providers (including phone calls and emails) will transition to our Electronic Medical Practice Portal. This decision is rooted in our dedication to improving patient-provider interactions, ensuring no messages are missed, and providing responses to patient needs promptly.

What is the EMedicalPractice Portal ?

The portal is a secure, online platform that allows you to communicate with our practice efficiently. Through the portal, you can:

- Send messages directly to our clinical team.
- Request medication refills.
- View lab results and medical records.
- Schedule appointments.

Your messages will be reviewed by our team, ensuring your needs are addressed quickly, often before you even need to see your physician assistant (PA).

Why We Are Making This Change:

1. Enhanced Security and Privacy:The portal ensures that all communications are secure and HIPAA-compliant, protecting your personal health information.

2. Immediate Attention to Your Needs: Our clinical team will promptly address messages sent through the portal, ensuring that urgent needs are met swiftly.

3. Efficient Medication Management: Requesting medication refills through the portal streamlines the process, reducing wait times and ensuring accuracy.

4. Accessibility: The portal is accessible 24/7, providing you with the ability to communicate with our practice at your convenience.

5. Reduced Miscommunication:Using a centralized platform minimizes the risk of messages being overlooked or lost, enhancing the quality of our care.

Getting Started:

We are sending you a registration link for the EMedicalPractice Portal. The portal is user-friendly, but should you need assistance, please feel free to call our office for support. We encourage you to register and start using the portal for all your communication needs with our practice.

Transitioning to the Electronic Medical Practice Portal represents our dedication to leveraging technology to improve healthcare delivery. We understand that change can take some adjustment, and we are here to support you every step of the way.

Thank you for your understanding and cooperation as we implement this new policy. We are confident that this change will enhance our ability to serve you better and look forward to continuing to provide you with the highest level of care.

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